Technology is already present in most of your day-to-day life. Whether directly or indirectly, it has made most of the processes you perform daily feasible, from organizing appointments in your calendar to completing purchases, or financial transactions via application.
All this is only possible thanks to the advance in the IT sector, driven by the evolution of technology consultancies, such as Monitora. A specialist in developing solutions for clients in various sectors, the company has collected a number of outstanding projects in its portfolio. Get to know 3 of Monitora’s main success cases.
Monitora’s success cases
Monitora has provided consulting services in the digital transformation process of most of its clients. Monitora’s know-how in the technological sector and the excellence of its agile teams have been recognized by companies representing several segments. Although they operate in different sectors, they all have something in common: solving business or user pains through technological solutions.
To present how technology can implement improvements in various processes, we have selected a case developed for the agribusiness sector, another that demonstrates the work with fintech, and a third carried out in the hotel segment.
Coopercitrus: Digital Field
One of the biggest problems of work in the field is the management of people in remote areas. Since there is no access to the internet, the registration of workers’ time and procedures depended on archaic and impractical models. This was the pain presented by Coopercitrus, which became a Monitora customer when looking for solutions that could optimize the process through technology.
For this reason, the Campo Digital application was developed. This app records time using facial recognition, and works even offline. In this way, the person in charge of the team points the cell phone camera to the workers who arrive at the work area, and the application itself registers the presence of the employee through the image.
“The technology is already in use in two mills here in the region, where we control all the employees’ working hours in the field. It is a very interesting technology, because it makes use of artificial intelligence with computer vision to identify the employee’s face and, then, to record the time”, commented Marcos Chiodi, Monitora’s CEO, in an interview for the AgroMais channel.
The benefits reach both employees and the company. The worker has his journey duly registered, the leader ensures that everyone on the team is working and the company has the activity of its employees assured. It is no wonder that it is among Monitora’s success cases.
360 Suites: bot technology in the hotel sector
Despite feeling a strong impact caused by the COVID-19 pandemic, the tourism and leisure segment has shown promising growth again. While many representatives of this sector are recovering from a period of crisis, 360 Suítes has kept expanding even during the social isolation and now plans to further increase its business, becoming yet another Monitora success story.
The reason for the success was the investments made in technology and digitalization, which enabled a six-fold growth in 2021, with a current occupancy rate of about 89%. The result is even higher than those obtained in the pre-pandemic period.
Monitora worked on the 360 Suites case being largely responsible for the development of a unique support system made by bots. Present throughout the customer journey, they guide future guests through the check-in and check-out processes. The technology also helps users to report problems, triggering the responsible parties to take action. The system also uses guest feedback to optimize processes and assistance.
The main result perceived from the application of the technological solution is related to the positive financial return for 360 Suites. According to Débora Beda, founder of the start-up, the platform initially had only 50 apartments available for rental on lodging sites. With the support of Monitora, which contributed to the entire Service Design of the project, today 360 Suites has a direct channel for renting apartments, offering more than 300 units to its customers.
To further improve profitability, Monitora also developed an algorithm that analyses market prices. Twice a day, it scans competitors’ offers, identifying the best price for the company to rent an apartment in a certain region.
Fintech: the sky is the limit!
Known for its constant expansion, the fintech segment is Monitora’s big bet for the near future. Understanding that some of the sector’s main problems, such as user security and fraud protection, the company is preparing to put its agile squads into action in the search for technological solutions for these demands.
Among the financial start-ups active in the market, Gryn Cash is already a Monitora client. The cashback operator has used technology extensively to automate processes linked to financial transactions. Part of the amount paid by a user is transformed into credit so that he can use it in the same establishment where the purchase was made.
Another client that has also become one of Monitora’s success cases is Copérnico. Although it is not fundamentally considered a fintech, but a company that applies technology to renewable energy, Copérnico’s main activity has been the automation of financing processes for photovoltaic cells. In this sense, the company uses software technology solutions developed by Monitora to provide and operationalize the financing and collection service.
“Monitora positions itself as a partner to these fintech and companies in the financial segment in two ways. We can scale their system development […] and we can also help them with customer experience,” says Marcos Chiodi.
Through technology, several businesses have been transformed and taken to new levels. Monitora has customized technological solutions for each project, valuing satisfactory results in relation to the clients’ demands. Your company can be the next among Monitora’s success cases!
Contact our team and understand what we can do to improve your processes with more technology!
