In order to accomplish the company’s goals, it is essential that the collaborators be motivated, and well inserted in a pleasant workplace. Business mood is the great strategic partner for companies, since it is proved that once teams are engaged, they are more productive, and generate better outcomes.
According to Chiavenato, business mood is “the set of measurable properties of the workplace, directly or indirectly identified by individuals who live, and work at this environment, and that influences motivation and behavior.
In this sense, it is more and more necessary to invest in activities that provide well-being to everyone involved. Companies have an ally in continuous improvement chase: technology. With it, it is possible to improve not only internal communication, but also people management.
In this post, we will approach some practices that can be adopted together with IT, and that are able to improve the workplace mood. Check them out!
The importance of internal communication
Internal communication is one of the pillars that hold a good mood together. When noises are not present, and the communication is clear and straight, collaborators feel themselves lined up with the company’s objectives, and know exactly which its expectations, and challenges to be faced are.
Communication must be faced as an ally for business, because while having a good relationship with everyone, you will be avoiding conflicts between personnel, teams, and departments. This information exchange helps problems solving when well performed, besides keeping a good business image.
So, it is mandatory the adoption of communication tools. There are many systems and platforms that can be used to improve the process. Some examples are:
Instant messengers
It helps sending messages and videos instantaneously. They can support contact wherever the person is at the moment.
Cloud computing sharing
Information exchange is performed by all those ones who have access to it. You can keep files, and backup.
Intranet
A Business own system with which you can share relevant articles, standard procedures, good practices, manuals, or even share new hirings, promotions, and transfers. Monitora Soluções Tecnológicas can help you implementing a customized Intranet.
Online news
Readers can be your own employees. The news medias make relationships tighter and optimized. It is a great strategy to highlight the brand and line up values, and missions of the company.
Attendance channels
These channels simplify the process, and make things faster and more accessible. Imagine how long would it take for an employee to give a suggestion or critic if he needed to fill forms, talk to many people, and send emails. Monitora Soluções Tecnológicas can help you implementing these attendance channels, the same way we recently did with one of our clients: a system by which its employees can check the work shift, ask for refunds, and other services, all of them by using a cell phone application that can also help collaborators while operating his daily work.
Corporative TV
In an innovative way, it shows solutions in image and sound. Your own TV can be used to present corporative videos, for instance. The positive side is that even if there are many units of the company, the transmission will be in real time for everyone.
Clear information besides preventing mistakes or misunderstandings in the dialogue, can also promote the feeling of belonging on the employee, making sure that everyone is lined up with the projects.
Technology in your favor
Generally, the business mood is measured with the use of indicators (KPI’s). Pools, performance evaluations, questionnaires, and many other metrics are used.
With performance evaluations and pools, it is possible to have a feedback after gathering the data, and later using it as a continuous improvement tool, consequently promoting a positive development in the mood.
IT department can help providing techniques capable of measuring it faster, transforming data into reports. One must not forget that all this gathering, and measuring must be followed and monitored in order to be totally effective.
There are technology companies that provide customized softwares according to the business necessities of the client, which are capable of managing them. Analytic data are used, allowing the more relevant information to be monitored. Later, an action plan is elaborated based on these results.
There is the possibility of IT implementing some strategies to help the employees’ routine, such as softwares or platforms that can improve the interaction between collaborators, and the company. The employee himself can access and perform some activities without needing bureaucracies, printing several documents, or authorizations. Check it below:
Accessing platforms aiming to check counterchecks, benefits, and others;
Justify missings through an integrated platform between HR, and his manager;
Ask for vacation;
Alter his subscription data, such as marital status, address, etc;
Breaking up paradigms
However, in every implementation process, it is necessary to perform changes, or adjustments in the procedures. This action can shock leaders and members of the team, and unbalance a healthy workplace.
First, it is essential to check if the team is prepared to receive a new system, because it is always mandatory to perform a working change management. People will be the main users, and if they present resistance, the difficulty at implementing it will be increased.
After this step, you must invest in trainings. It is worthless having an excellent software that no one can use. Take into consideration that any new activity or task requires adaptations, and understandings.
A good idea is to set some members to be instructors, and internal facilitators. These will be trained to disseminate information to the others.
It is valid to say that for everything to go straight, a good support is essential, mainly during the first months of adaptation, which are the hardest. The supplier must be reliable and always be pro-active to solving doubts and, if necessary, make adjustments.
The integration helps a more dynamic and centralized relationship, and avoid possible communication mistakes. All these actions are directly linked to the factors that contribute to the employees’ satisfaction, be it the pleasure and pride of working there, or the professional valuing. The business mood will be more and more strengthened.
Have you seen yourself in this article, and understood how important IT is for a good business mood? Leave your comment sharing your opinion!
