Is process automation not yet a reality so present in your company? Know that this is one of the best paths to ensure the efficiency of your business!
In addition, the use of technologies that facilitate the development of activities reflects in increasingly accurate actions, bringing various benefits to the sectors of any business.
Through the adoption of appropriate tools, it is possible to ensure greater reliability in data processing and reduce the bureaucracies that generate a significant loss of time.
Furthermore, process automation through integrated systems enables easier sharing of information among teams, fostering interaction between departments.
Are you interested and curious to learn more about how automation can be applied in your company and what benefits are associated with it?
Then check out everything you need to know about the topic here!
Stay with us until the end of this post.
What is process automation?
First of all, before explaining how process automation can be beneficial for your organization, it’s necessary to understand what it is, right?
In a simplified way, since this is a quite extensive topic, process automation refers to the use of tools and technological solutions in a company’s activities.
But it’s not enough to simply implement these tools for true optimization. It’s necessary for these resources to be capable of simplifying, expediting, and organizing internal processes.
As a result, the team and the company as a whole achieve greater efficiency in these processes, leading to reduced costs and increased productivity.
We live in a time when the market demands maximum results, which is why there’s no room for low-efficiency and slow methodologies.
That’s why innovative alternatives like automated systems are the stars, as they are resources based on machine intelligence.
These tools have a high potential to handle a multitude of data and information at a speed that would be humanly impossible.
In a business environment, adopting process automation is one of the first steps to positively transform the routine of the business, both at the administrative and operational levels.
In general, the entire production chain of the business benefits from it. Considering that the adoption of automated management can reduce repetitive tasks and modernize processes.
Consequently, it guarantees greater time and human resources savings for carrying out activities, ranging from the simplest to the most complex.
What are the types of process automation?
Now that you’re familiar with what process automation is, it’s important to know that there are several types of technologies involved in these machine intelligences.
Here, we present to you the 5 main models of process automation that are used in the market:
Robot Process Automation
Robot Process Automation, also known as RPA, is a software that utilizes technology to automate routine and repetitive tasks in a company.
Through RPA, processes that are typically 100% manual become automatically executed by robots.
It’s important to note that these activities can be carried out end-to-end with full security assurance.
This type of resource is increasingly used by managers seeking to eliminate inefficiencies in processes performed by people.
Chatbots
Who hasn’t interacted with a chatbot, right?
This is one of the main forms of process automation used by companies and aims to automate communication.
As natural language advances through artificial intelligence, chatbots are communicating in a more efficient manner, interacting in a way similar to humans.
These robots usually interact via chat, whether through social media or embedded on the company’s website.
As a benefit, this technology allows personalized customer service, available whenever the customer needs it.
Scripts
Scripts are sets of instructions that guide a specific routine of activities and act as a script for executing those tasks.
Consist of a series of steps, conditions, and programmed reactions to perform various tasks automatically. They eliminate human interference and streamline the development of a specific project.
When well-applied, scripts can optimize human and financial resources in your company, as processes become automated and standardized.
Business Process Management Systems
Business Process Management Systems, or BPMS, are automation tools designed to automate activities to achieve better business results.
Using concepts from Business Intelligence, the use of BPMS is a resource for organizations that aim to mature their automation.
Through a BPMS tailored to the reality of your business, it’s possible to execute, measure, analyze, evaluate, optimize, and monitor each of the company’s processes.
Hyperautomation
If you think automation is limited to each resource working in isolation, you’re mistaken!
There’s also hyperautomation, which is the combination of tools to replace humans beyond operational tasks.
The principle of hyperautomation is based on the premise that isolated tools alone are not capable of replacing human capabilities.
Therefore, a combination of tools such as RPA, artificial intelligence, and IBPMS is necessary to perform more complex tasks.
Benefits of process automation in your company
The company can benefit in various aspects when process automation is adopted.
Among them, we can mention:
Improved task execution
Process automation in your company ensures greater efficiency in completing tasks, as common human errors can be mitigated.
In this context, standardized and automated processes are an important step in avoiding problems that could cause greater losses in the future for your company.
Additionally, process automation offers the advantage of focusing on objectives. Automated and standardized systems reduce manual tasks and bring agility to the production process.
Facilitates access to information
Information management is a priority within companies that not all leaders and employees can handle in the most suitable way.
In this context, automating processes by using intelligent systems for data management facilitates access to information.
Another benefit of process automation when it comes to information access is the possibility of replacing manual activities with specific software.
This way, information can be centralized in one place, allowing all company departments that depend on this data to have access.
Thus, this information can be consulted at any time, avoiding one department being dependent on another and communication failures.
Increases productivity
As a result of better information management and optimized processes, the company can enjoy increased productivity.
This is possible because employees, when relying on an automated system, have more free time to dedicate to other important activities in their routines.
Always remember that repetitive tasks consume a significant amount of work hours. By automating these tasks, you can avoid wasting hours of qualified labor on simple tasks.
Facilitates meeting deadlines
Since tasks that consume a lot of work hours are performed by systems at a much faster pace, deadlines can be easily met.
Moreover, these systems can manage deadlines, improve task monitoring, and provide conditions to know exactly what is being done at each stage of the processes.
By having a platform that specifies tasks and their deadlines, both managers and employees become more aware of the work pace required to meet commitments.
Reduces costs
Cost reduction is a constant pursuit for any company. Given the volatility of the national economy, the less expenses a business has, the better it is for the cash flow.
In this context, process automation is an excellent cost reduction tool. These resources promote rational processes that reduce the occurrence of errors.
Moreover, task automation can map all company activities, identifying inefficiencies and waste.
This way, managers can think of ways to make corrections that will improve results.
Count on Monitora for process automation in your company
If you are still unsure and don’t know which tools can be useful to automate processes in your company, rely on the help of an expert!
For that, you can trust Monitora!
We are a software company specialized in helping businesses become digital through methodology, processes, and software.
We take care of the entire process of technology development to help our clients stay focused on their business strategies.
Want more information on how we can help improve the efficiency of your business? Click here and talk to one of our experts!
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*Text automatically translated from Portuguese to English.
