Do you recognize the relevance of a software for company in your business?
It is no news that technology is an extremely important resource for operationalizing tasks in the corporate world.
Therefore, in this reality, making your processes more efficient with technological resources does not mean inserting any tool!
In fact, a good software for company is one that can optimize processes based on the unification and translation of information about your business.
In this way, it is possible to have a holistic view of your company, in order to assist in making more strategic decisions.
Softwares for companies, especially those focused on management, have several advantages that greatly reflect on the efficiency of operations.
As a result, you can have better financial returns for your business and leverage your company!
So, are you curious to understand the topic better? Then, continue reading with us!
Here’s what you’ll find here:
- What is a customized software for company?
- Why is it so important to invest in a customized system in your company?
- Advantages of software for your company
- Signs that your company needs a customized software
- Count on Monitora for the development of software for your company
Follow along!
What is a software for business?
In essence, a software for business is a digital and computerized system composed of modules related to the operational processes of the company.
In addition, business software is used for administrative and management controls, providing an intelligent and centralized way to process information.
Through software, it is possible to rationalize and automate business processes, generating a saving of time and human and financial resources.
This is possible given that well-applied systems can contribute to the decision-making process, leading to greater effectiveness of business results.
For example, an Enterprise Resource Planning (ERP) system or integrated management system is becoming increasingly indispensable for businesses due to the quantity of activities that can be developed within it.
An ERP contains a package of functionalities capable of processing large volumes of data in an integrated and centralized manner in a single database.
Therefore, these business software can be basically classified into two types, custom and off-the-shelf.
In the case of off-the-shelf software, they are built based on the company’s requirements, while generic ones are developed with general characteristics and are ready to use.
Why is it so important to invest in a custom system for your company?
A common myth is that off-the-shelf software will cost much less than hiring a team to customize one for your company.
In fact, if you take into account the total cost of acquisition, a custom software will likely bring you a better cost-benefit ratio.
This is because off-the-shelf software has other costs associated with it beyond the purchase price.
These include the payment of an annual license to use it, which can often be quite expensive.
Also, when acquiring off-the-shelf software, it is necessary to provide specific training for employees to adapt to the new technology.
As it is a standard market tool, training is likely to be more complex, unlike software tailored to the business.
It is also worth noting that a custom software is unique, exclusive, and proprietary.
Thus, it is possible to obtain greater independence from the organization, as it is not necessary to rely on support from the manufacturer, which can often be bureaucratic.
Advantages of software for your company
Technology is a great ally for businesses. It is undeniable how activities can be made easier and more efficient compared to manual processes.
Therefore, there are several advantages associated with using software for your company, and here are three of them:
Avoiding unnecessary work
Is there anything worse for your company than dedicating highly competent teams to perform repetitive and tedious tasks?
Wasting talents at this point in the game, when the market is so fierce, is synonymous with losing your brand’s position.
In this sense, relying on software for companies, especially automation software, allows your business to have greater commercial efficiency.
When tailored to your business needs, good software can also manage a variety of tasks throughout the organization, developing valuable functions.
Reducing errors in customer service
Providing an excellent experience for your customer should be at the top of your company’s priorities.
Therefore, in addition to having qualified professionals from product creation to support, it is necessary to have technology support to reduce errors in this process.
Thus, errors in processes lead to missed opportunities and signal that it is time to have a software solution.
Among the various types of software focused on the customer experience, we can mention those that are capable of managing the supply chain, ERP, and CRM systems.
Fewer human errors
Automation has the benefit of reducing human errors that occur when information is manually added to systems.
Good software facilitates the structure and documentation of data, resulting in the execution of complex operations with greater ease.
Signs that your company needs custom software
There comes a time when relying on off-the-shelf software for the company is no longer efficient for operations.
But when exactly is that moment? Well, here are three main bottlenecks that make a company seek customized tools.
Low efficiency and lack of communication in your organization
To grow your business, it is not enough to invest in raw materials and wait for results. There is an organizational effort behind it.
That is, the use of resources and tools that can facilitate this expansion is required. Otherwise, activities become inefficient, complicating company management.
Another factor that significantly reduces company productivity is the failure to communicate between employees and teams in general.
Currently, organizations depend on systems and the information recorded in them for decision-making.
When this data is divergent and disconnected, it becomes difficult to find the necessary information to take the next step in executing tasks.
Therefore, in situations like this of disorganization, communication failure, and low performance, process management software comes as the necessary support to enhance processes within the company.
Failures in Customer Service
Do your efforts seem insufficient for customer service? Does it always require double effort to carry out actions?
Then this is a possible sign that your company needs to automate some activities so that the flow becomes smoother.
Appropriate systems allow teams to interact better and align themselves to fulfill objectives.
From the moment that process statuses are misaligned between different areas, it becomes difficult to deliver a good product or service to the customer.
As you know, these failures generate great customer dissatisfaction, opening doors for the competition to stand out ahead of you.
If you want to avoid low satisfaction rates or a higher volume of complaints, relying on a customer experience management software may be the way out for you.
In addition, management software assists in reducing bottlenecks throughout the service process, allowing better compliance with deadlines.
Company Size Change
Whoever starts a business always intends to grow, right?
Initially, using simpler systems can be functional, covering the basic functions necessary to operate your business.
However, over time and with increased demand, it is essential to have greater control in managing your processes.
With the change in the size of your company, the number of activities also grows, and managing everything manually or with outdated solutions is a true shot in the foot.
This is because many of these activities are repeated continuously, and only with software automation is it possible to optimize your team’s time.
Count on Monitora for the development of the perfect software for your company
By hiring a good IT company, you will certainly find software solutions that are appropriate for your organization’s needs.
For this, you can trust Monitora!
We are a software company that specializes in helping businesses become digital through methodology, processes, and software.
We take care of the entire technology development process to help our clients focus on their business strategies.
Want to learn more about our services? Check out how we can help you here and talk to a Monitora specialist!
Text automatically translated from Portuguese to English
